My breakfast was screwed up when I had to return to the order counter. Twice. Needless to say, on the 2nd go, the Manager's ass got chewed. And rightly so.
It's peak service time - why isn't she out front? Why is she manning the drive-thru?
McD's - my disappointment today. A symbol of absolute service failure. I'd be ashamed to call it an American brandname. And to think, not too long ago, our banks used to study the service sequence of McD's as they moved into the error of Relationship Banking!
No wonder I have not stepped into a banking hall for yorns and prefer to do all my transactions online!
It was a very un-Happy Meal and the toy can't compensate for it.
No comments:
Post a Comment